Legal

Cookie policy

How we use cookies and similar technologies on the Lloyds Merchant Bank website.

Last updated: July 2026

What are cookies?

Cookies are small files placed on your computer or mobile device when you visit our website. We also use similar technologies such as local storage and session tokens for secure banking sessions.

Types of cookies we use

Strictly necessary

Required for the website to function — for example session cookies that keep you signed in, security tokens that prevent cross-site request forgery, and load-balancing cookies. These cannot be switched off.

Functional

Remember choices you make such as language or accessibility settings so you do not have to set them each visit.

Analytics

Help us understand how visitors use our site (e.g. pages viewed, errors encountered) so we can improve performance and content. Data is aggregated where possible.

Cookies we may set

Name	Purpose	Duration
session	Maintains your signed-in session	Session
XSRF-TOKEN	Protects forms against cross-site request forgery	Session
cookie_consent	Stores your cookie preference choices	12 months

Managing cookies

Most browsers let you refuse or delete cookies through settings. Guidance is available at aboutcookies.org. Blocking strictly necessary cookies will affect secure banking features.

For more on how we use personal data, see our privacy policy.

Frequently asked questions

A cookie is a small text file stored on your device when you visit a website. It helps the site remember your preferences and understand how pages are used.

You can use browser settings to block cookies, but essential cookies are required for secure sign-in and form submission. Blocking them may prevent parts of the site from working.

We do not use third-party advertising cookies on our core banking website. Analytics cookies help us improve the site.

Related information

Questions about cookies?

Contact our helpdesk if you need more information about how we use cookies.